Sponsored Story
THIERRY LASRY USA is seeking a highly organized and service-oriented Office Manager / Customer Service Manager to join our New York Team.
This role is ideal for someone who thrives in a fast-paced luxury fashion environment, enjoys building strong client relationships, and is comfortable managing both customer service and operational responsibilities.
Key Responsibilities
- Develop and maintain relationships with wholesale accounts, including optical stores and fashion boutiques
- Communicate with clients professionally via phone and email
- Process customer orders accurately and efficiently
- Prepare, pack, and ship orders
- Coordinate product replenishment requests with our Paris headquarters
- Respond promptly to customer inquiries and resolve issues with professionalism
- Maintain detailed records of customer interactions, transactions, and communications
- Monitor and manage inventory levels to ensure timely order fulfillment
- Support daily office operations and administrative tasks as needed
Qualifications
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Customer-focused attitude with strong problem-solving abilities
- Experience in customer service, wholesale operations, office management, or luxury/fashion environments preferred
- Ability to work independently and manage priorities efficiently
- Comfortable working with inventory and order management systems
- Proficiency in Microsoft Office (Excel)and general administrative tools
What We Offer
- Opportunity to work with an internationally recognized luxury eyewear brand
- Dynamic and creative work environment
- Exposure to the fashion and luxury wholesale industry
- Collaborative and entrepreneurial team culture
Location: New York City
Employment Type: Full-time (Monday to Friday) / In-Person
Compensation: from $60,000 depending on experience
To apply, please send your resume and cover letter to contact@thierrylasry.com
About THIERRY LASRY :
Founded in 2007, Thierry Lasry is a Paris and New York-based luxury eyewear brand known for its bold, avant-garde designs.
Handmade in France and Italy, using the finest acetate, the brand has garnered a cult following among celebrities (Beyonce, Rihanna, Madonna, Jay-Z, etc) , tastemakers, and high- fashion aficionados.
The brand has done a handful collaborations including Acne Studios, Fendi, Barbie, Rhude, Kelly Wearstler, Cult Gaia etc and is sold in stores like Bergdorf Goodman, Saks or selected optical stores.
To learn more about the brand, visit thierrylasry.com / follow the brand on @thierrylasry