Disneyland Reportedly Cut Employees’ Hours Due To Low Star Wars: Galaxy’s Edge Attendance


Even The Happiest Place On Earth has to answer to supply and demand. Disneyland hasn’t had the expected crowd levels for 2019’s opening of Star Wars: Galaxy’s Edge. That sounds great if you’re a visitor and stand in shorter lines than you feared. But it’s reportedly leaving Disneyland employees with fewer working hours and, therefore, smaller paychecks than they’d hoped for the summer.

That’s the word from an unnamed Disneyland employee to FOX Business. The same employee said hours have been cut to 30-35 hours for some weeks, even for employees who have been at the park for years. That may not sound like a huge cut from a 40-hour workweek, but if workers make around $15 an hour, a week’s paycheck could go from $600 to $450 before taxes.

A Disney spokesperson responded to FOX Business’ report with this statement:

With one factor clearly being park attendance. It does makes sense, it just has to be the exact opposite of what Disneyland employees expected for summer 2019.

What went wrong with Star Wars: Galaxy’s Edge? Well, everyone is sharing reasons — or arguing “nothing” — and one such analyst is Disney CEO Bob Iger himself. Before recounting what Iger said, this particular Disneyland employee said he or she feels the problem was that the Star Wars land took too long to build, so they rushed the opening with “only one cool feature” in Smugglers Run. The second big ride, Star Wars: Rise Of The Resistance, is set to open December 5 at Walt Disney World in Florida, and in January 2020 at Disneyland in Anaheim, California.

Disney CEO Bob Iger addressed the small drop in Disneyland park attendance (via Comicbook), tying it to “a number of things,” including hype and crowd expectations leading some fans to just wait until the fanfare died down.

Crowds and money. Makes sense. And, yes, Disneyland’s ticket prices did go up substantially earlier this year, ahead of Galaxy’s Edge opening. Speaking of that, Bob Iger continued:

CinemaBlend’s own Dirk Libbey also found some silver linings in Disneyland’s slight drop in attendance since Galaxy’s Edge opened. Everything in life is a trade-off, and that’s playing out here.

No one should cry for Disneyland, which saw an uptick in merchandising in the past quarter, despite lower attendance. The money is still coming in, and smaller crowds make for a better guest experience. However, there’s always a flip side, and fewer guests means fewer park employees are needed to work. Supply and demand.

Star Wars: Galaxy’s Edge opens August 29 at Walt Disney World in Florida. Are you planning a trip to either park anytime soon?

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